Frequently Asked Questions
Everything you need to know about shopping with TYR EU.
Which countries does TYR EU ship to?
We deliver to most countries within the European Union. Shipping costs and delivery times vary depending on the destination and the shipping method selected at checkout.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that certain hygienic products, such as swimwear without the protective liner, cannot be returned.
What payment methods do you accept?
TYR EU accepts a variety of payment methods including major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and iDEAL.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend taking your measurements and comparing them to our charts to ensure the best fit for performance gear.
Are your products covered by a warranty?
Yes, all TYR products are covered by a limited warranty against manufacturing defects. If you believe your item is faulty, please contact our customer service team with photos of the issue.